Vice President Strategy, Finance Operations
Historically seen as a low-cost, low skilled base for transactional activities, many Finance SSCs are now hubs of innovation and advanced operations.
In this session:
- Proving to your business that you have the capability for advanced service
- Re-positioning your service to become more customercentric
- Harnessing technology to establish SSC success
- Retraining and reskilling your “transactional” staff