Financial Services Compensation Scheme
Digitalisation is fast becoming all pervasive across businesses - ranging from operational effectiveness and revenue generation to the increasing risk of cyber and security breaches. In this talk, Kathryn Sherratt shall discuss how we are preparing for this change against the backdrop of McKinsey research which suggests robots could replace 800 million jobs by 2030. Through this, a ‘skills revolution’ could open a raft of opportunities according to the WEF with a focus on independent thinking, values and team work as the repetitive/routine is replaced even more by automation.
In this keynote, Kathryn will argue that the advent of automation will actually increase the importance of human-to-human interactions. She posits that:
- In the future, “soft skills”, the ability to find information, synthesise it and importantly make something of it will become increasing vital.
- High-level personal skills are becoming rare as the stereotypical millennial shifts quickly from human contact towards technological interaction, socially, culturally and professionally.
- Personal relationships will become increasingly unique, powerful and essential in both our professional and personal lives